Help Centre

Have a question about how we work at bp pulse? Browse our help centre for answers to the questions we're most frequently asked about electric car charging at home, charging on the go and our business EV charging solutions.

Choose the type of help you need

Charging at home

We answer your questions about electric car charging at home, bp pulse home chargers and our application and installation process.

Charging on the go

Learn more about the bp pulse membership, our public ev charging stations and how to use each charger and the bp pulse app.

Business solutions

We answer your questions about electric vehicle charging for businesses, government grants and different types of chargers.

Contact us

Call bp pulse support 0330 016 5126

Call bp pulse support 0330 016 5126

Home charge:
Monday - Friday 08.00 - 19.00
Saturday 09.00 - 13.00


Public charging: 24/7 365

Breckland, Linford Wood,
Milton Keynes,
MK14 6GY

Email us for any enquiry heretohelp@bp.com

Email us for any enquiry heretohelp@bp.com

We will get back to you within 4 days.

Other ways to connect with us

Other ways to connect with us