Browse our help centre for answers to the most frequently asked questions about electric car charging.

Help and Support

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We answer your questions about electric car charging at home, bp pulse home chargers and our application and installation process.

Charging at home

Learn more about the bp pulse membership, our public ev charging stations and how to use each charger and the bp pulse app.

Charging on the go

We answer your questions about electric vehicle charging for businesses, government grants and different types of chargers.

Business solutions

Choose the type of help you need

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Our Customer Care Team are on hand to give you the support that you need. You can get in touch with us using one of the following channels:

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Public EV charging

EV charging with bp pulse

Find out how to use our charging points and discover our app

Find a charging station 

Discover our network of charging points across the UK

New to EV? Explore our guides

Key questions on electric vehicle driving, answered

Business EV charging

Fleet EV charging

Top tips for transitioning fleets to EV

Our expert insights into transitioning your business to electric vehicles—and 3 key considerations

Speak to an expert about your EV charging needs

Resources

Read the latest news from bp pulse

Find out about our EV charging initiatives across the UK

New to EV? Discover our guides

Insights into electric vehicle charging for drivers

EV charging for businesses

Read our guides on commercial EV charging

Going electric

Have a dying question that needs answering? We answer your frequently asked questions about electric vehicles